About Us
About Colorful Vinyl Records
Welcome to Colorful Vinyl Records, the premier destination for collectors and enthusiasts seeking unique and high-quality vinyl records. With collections located in San Pedro, California and Springfield, Oregon, our mission is to provide an exceptional selection of rare and beautifully crafted vinyl records that celebrate the art of music. We are only an online store, there is no physical store front.
Our Heritage
Colorful Vinyl Records was founded with a passion for music and vinyl culture. We aim to connect with fellow collectors and audiophiles by offering a diverse array of vinyl options that are as visually appealing as they are acoustically. Our catalog features a variety of limited edition presses and classic albums, ensuring that each customer finds something truly unique for their collection.
Our Commitment
We are dedicated to providing outstanding customer service and expert guidance. At Colorful Vinyl Records, we understand the value of a great vinyl record and strive to meet all your collecting needs with professionalism and personal attention. Whether you are searching for a rare piece or just starting your collection, we are here to help you discover the perfect vinyl.
Stay Connected
We love hearing from our community. For any inquiries, feedback, or stories, please feel free to reach out to us:
- Email: support@colorfulvinyl.com
- Mail: Colorful Vinyl Records, 222 W 6th St Ste 400, San Pedro, CA 90731
Please note, this address is our office; we operate online without a physical retail location.
Return and Exchange Policy
At Colorful Vinyl Records, we want you to be completely satisfied with your purchase. Our 30-day return policy allows you to make returns or exchanges with ease.
Returns
To be eligible for a return, items must be in the same condition you received them: unworn or unused, with tags, and in their original packaging. Receipt or proof of purchase is required.
To initiate a return, contact us at support@colorfulvinyl.com. Returns should be sent to: Colorful Vinyl Records, 2390 Crenshaw Blvd Ste E #0101, Torrance, CA 90501
Upon acceptance of your return, we will provide a shipping label and instructions for returning your package. Please note, items returned without prior approval will not be accepted.
Damages and Issues
Inspect your order upon receipt. For any defective, damaged, or incorrect items, please contact us immediately to address the issue.
Non-returnable Items
Certain items cannot be returned, including perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases. Sale items and gift cards are also non-returnable.
Exchanges
For an exchange, return the original item and place a new order for the item you wish to receive.
Refunds
Once your return is received and inspected, we will inform you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original payment method within 10 business days.
For further inquiries or if your refund hasn't been received after 15 business days, please contact us at support@colorfulvinyl.com.